Last year, we started Parthenon Labs with a simple belief: democracy works better when constituents feel heard and elected officials have the tools to engage. Too often, those conversations break down because resource constraints inhibit meaningful dialogue and trust in government erodes.
We’ve seen this problem firsthand. Constituents tell us they wait weeks for a response, if they hear back at all. Elected officials share stories of overflowing inboxes, limited staff, and enterprise software that isn't getting the job done. We see these challenges across city councils, county commissions, school boards, and state legislatures.
Our mission has been clear from the start: make constituent relationship management accessible to all elected officials, regardless of budget or staff size.
Today, we’re proud to announce Reach, the easiest way for elected officials to send email and text updates to their communities.
Reach was designed to be simple, affordable, and fast to adopt. Think of it as the government-ready version of a modern email marketing tool, but built specifically for elected officials and their staff. Whether you’re a school board member sending your first newsletter or a county commissioner reaching tens of thousands of residents, Reach makes it possible. With flexible procurement options, including month-to-month commitments and online credit card payments, Reach lowers barriers so every office can get started quickly.
We built Reach so that no office has to choose between breaking the budget and staying silent. Every elected official deserves a way to connect directly with the people they serve.
When we first launched, our flagship product was Parthenon Gov, a platform to help offices manage inbound requests. Over the past year, that product has grown in scope and capabilities. It now goes far beyond email triage — offering case management, workflow automation, integrations with Outlook, and a centralized record of constituent interactions.
As we’ve evolved, the name needed to evolve too. That’s why Parthenon Gov is now Nexus — a true hub for constituent relationship management. Nexus reflects what the product has become: the central connection point between officials, staff, and the residents they serve.
Together, Reach and Nexus reimagine what it means to engage with constituents:
Combined, they give elected officials a modern toolkit that’s affordable, easy to use, and designed for the realities of public service. This isn’t enterprise software built for Fortune 500 companies and retrofitted for government. It’s purpose-built software for the people who run our cities, counties, schools, and states.
We’re only at the beginning of this journey. We’ve listened closely to the challenges that elected officials and staff face every day. What we’ve built so far is just the start of delivering solutions that help government work better for everyone.
If you’re an elected official, whether you serve 1,000 residents or 1 million, Parthenon Labs is here to help you connect, respond, and lead more effectively.
– Nick & Josh
👉 Explore Reach | Explore Nexus